Privacy
Privacy Policy
This page explains what information Tenofs collects, why it is used, and how rental data is protected inside owner, tenant, and internal admin workflows.
Last updated: August 21, 2026
Information we collect
Tenofs may collect account details, role, contact details, property details, tenancy records, rent and bill records, uploaded documents, reviews, support messages, and device/session information needed to run the service.
Documents may include rent agreements, ownership proof, utility bills, possession notes, and other verification files submitted by owners or tenants.
How we use information
We use information to create owner and tenant workspaces, verify properties and tenancies, support rent and utility workflows, moderate reviews, provide customer support, prevent misuse, and meet legal or operational obligations.
Review comments should not expose phone numbers, emails, government IDs, payment identifiers, or other sensitive personal information.
Sharing and access
Tenofs shares information only where needed for the product flow, such as showing verified tenancy/property context to the relevant owner, tenant, or internal reviewer.
Payment, notification, storage, and verification providers may process limited data when those integrations are enabled.
Retention and deletion
Rental, review, verification, and payment records may need retention for dispute, compliance, audit, and fraud-prevention reasons.
Users can request account deletion from the account deletion page. Tenofs will review the request before removing or anonymizing data that can be safely deleted.