Account
Account Deletion Request
Tenofs supports account deletion requests, but verified rental, payment, document, and review records may need review before deletion or anonymization.
Last updated: August 21, 2026
How to request deletion
Send a request from your registered email address to company@tenofs.com with the subject Account Deletion Request.
Include whether you used Tenofs as an owner, tenant, or both, and mention any active tenancy, payment, or verification issue that may still be open.
What happens next
Tenofs will verify the requester, review active rental/payment obligations, and then confirm what data can be deleted, anonymized, or retained for audit/compliance reasons.
If your account has active payments, disputes, properties, tenancies, or moderation cases, deletion may be delayed until those workflows are resolved.
Data that may be retained
Some payment, audit, review, verification, and legal records may be retained where required for safety, fraud prevention, dispute handling, or compliance.
Public review content may be removed or anonymized according to Tenofs review and moderation policy.